Privacy policy

Machouyou® Switzerland is a website presenting Machouyou® products and services in the field of oral devices.

We make every effort to protect your personal data, in compliance with the French Data Protection Act (Lil) and the General Data Protection Regulation (GDPR).

The Privacy Policy informs you about the purposes and conditions under which we process the personal data we may collect in connection with our exchanges and services.

We invite you to read the Privacy Policy, in order to inform you about the use that is made of your data, as well as the rights that you may exercise in application of the regulations.

General

You acknowledge that you have read the Privacy Policy and accepted the Legal Notice, which is available at the foot of this website.

Grapperon-Coat Isabelle is responsible for collecting and processing your personal data when you submit the contact form.

As the services offered by the Machouyou® Suisse website are not intended for minors, we do not intend to collect the personal data of minors.

The digital resources we offer may contain or use links to websites, applications, products or services operated by third parties (e.g. social networks, partners, advertising sites). Please note that our Privacy Policy does not apply to these third parties, over whom we have no control, and for whom we cannot be held responsible. We invite you to read their privacy policies.

Personal data collected

We may collect personal data from:
(i) the online contact form;
(ii) traffic data;
(iii) our written and oral communications;
(iv) the provision of Machouyou® Suisse services and products.

Data security

We will take all necessary precautions to ensure the security of personal data collected and processed, and to prevent it from being distorted, damaged or accessed by unauthorized third parties, in accordance with applicable regulations.

Use of personal data

We use your personal data for the following main purposes:
(i) to respond to your requests and inform you, on the basis of your consent, of pre-contractual and/or contractual measures;
(ii) to provide you with Machouyou® Suisse services and products, to ensure the contractual, technical, financial and accounting management of the relationship with our customers, to manage our customer and prospect files, to carry out statistical analyses, on the basis of the contractual relationship, our legitimate interest or your consent where applicable;
(iii) to better understand your needs and expectations, in order to provide you with adapted services and measure the use of our services with a view to developing our offers, on the basis of the contractual relationship or your consent where applicable;
(iv) to process your requests, exercise your rights and claims, on the basis of legal obligations;
(v) to comply with the law, regulations, and legal requests and orders.

Where your personal data is collected and processed on the basis of your consent, you may object to the processing of such personal data for commercial purposes with us, by contacting us under the conditions in the section below entitled “Contact us”.

Recipients of data

The personal data we collect will be used exclusively by Machouyou® Switzerland.

Rights of data subjects

In accordance with regulations, you have the right to:
(i) access, in order to check your data;
(ii) rectification, in order to update or rectify your data if it is incomplete or inaccurate;
(iii) erasure, in particular when your personal data is no longer required for the purposes for which it was collected or processed, or when you withdraw your consent to the processing of your personal data collected on this basis;
(iv) of limitation, which allows you to temporarily freeze the use of your personal data, in particular when exercising the right of rectification, during the period of verification of the accuracy of your data;
(v) to object to the processing of your personal data, on grounds relating to your particular situation. In this case, I will no longer process your data unless I can demonstrate compelling legitimate grounds for the processing which override the interests and rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. In the case of commercial prospecting, you may object without giving any reason;
(vi) to portability, which allows you to request the transmission of personal data that you have provided to me on the basis of your consent or a contract, in a structured, commonly used and machine-readable format;
(vii) to withdraw your consent, where your personal data is collected and processed on this basis;
(viii) lodge a complaint with the CNIL;
(ix) define the post-mortem fate of your data.

You may exercise these rights by sending a written request to the address given in the “Contact us” section below, accompanied by proof of identity. We will do our utmost to respond to your requests as quickly as possible and in accordance with legal requirements.

Data retention periods

We will keep your personal data for as long as is necessary for the purposes for which it was collected, taking into account the requirements and authorizations of laws and regulations. The maximum retention periods applicable, or imposed on us, according to the purposes are described below.

Cookie management

When you use our digital resources, information relating to your navigation may be recorded, via cookies, to improve their interactivity.
Cookies are files of limited size that are deposited on your terminal (computer, cell phone, tablet or any other terminal) when you visit a site. Their purpose is to collect information relating to navigation, in order to improve the interactivity of the site.
Cookies are managed by the Internet browser. Subject to the choices you have made, cookies process information about your use of our resources.
The Machouyou® Suisse site uses cookies specific to its resources. Third-party audience measurement cookies with the Matomo Analytics tool.
Audience measurement cookies are used to analyze browsing of digital resources in a global and anonymous way. Your consent to the use of audience tracking cookies is valid for 13 months from the date the cookies are deposited. At the end of this period, your consent will be sought again.

You can choose at any time to express and modify your wishes with regard to cookies, by the means described below:

(i) The choices available to you via your browser software: you can decide at any time to modify your wishes with regard to cookies, via the information and means available from our digital resources, and by configuring your browser or terminal or the service, using the information available:

For internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies

For Safari™: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647

For Firefox™: https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences

For more information, you can also visit the CNIL website:

(ii) Choices available to you via the site’s audience measurement tool: we use the Matomo Analytics tool (https://fr.matomo.org/) for cookie management. This tool is exempt from consent by the CNIL. Data is stored exclusively on our server hosted by IONOS in Germany, and is not used for advertising purposes or resold.

The digital resources on the Machouyou® Switzerland website may also provide access to social networks, which themselves use cookies. We are independent of these third-party services. Any use of services provided by third parties will be subject to their own terms and conditions. We recommend that you consult these conditions, and we will refer you to them for any queries, as this is not our responsibility.

How to contact us

To exercise your rights or for any queries relating to our Privacy Policy, please contact us by post at :
Grapperon-Coat Isabelle – Déléguée à la protection des données – 33 rue Lebrun 33000 Bordeaux – France
Or by e-mail to: contact@machouyou.com

Changes to the Privacy Policy

NWe may change our Privacy Policy from time to time. We therefore invite you to consult it regularly to check the provisions in force and the measures we take to protect your personal data.